Privacy Policy

Who is Foot Vibe

Foot Vibe is an indoor soccer centre located in Montréal-Est (Québec, Canada). We offer field rentals, a children's soccer academy, camps, private and semi-private lessons, and birthday parties.

Address: 250-11451 Ste-Catherine St. E., Montréal QC H1B 5W7. Email: info@footvibe.ca. Phone: 514-645-1404.

Personal information we may collect

Depending on how you interact with us, we may collect:

• First and last name;
• Contact details (email address, phone number);
• Registration information, including a registered child's (e.g. first name, age, group);
• Booking information (date, field, activity);
• Customer account information (identifier and authentication data);
• Messages and requests you send us;
• Technical and website-usage information (see the cookies section).

How we collect information

We collect information through the following means:

• Contact forms;
• Booking requests;
• Activity registrations;
• Creation and use of a customer account, where applicable;
• Communications by email or phone;
• Analytics and marketing tools, where applicable (see the cookies section).

Why we collect this information

We use your personal information for the following purposes:

• Respond to your requests and provide our services;
• Manage registrations, bookings and accounts;
• Process payments;
• Communicate with you (confirmations, follow-ups, useful information);
• Improve our website and services;
• Comply with our legal obligations.

Consent

By providing us with your personal information and using our services, you consent to our collecting and using it in accordance with this policy.

You may withdraw your consent at any time, subject to certain legal or contractual limits, by writing to us at the contact details below. Withdrawing consent may, in some cases, limit our ability to provide you with certain services.

Use of information

We use your personal information only for the purposes described in this policy or for the purposes for which you provided it. We do not sell your personal information.

Sharing with service providers

We may entrust certain information to providers acting on our behalf, for example for hosting, authentication and account management, payment processing, sending communications, or audience measurement. These providers are only authorized to use your information to provide the requested services.

Some of these providers may process data outside Québec or Canada. [To be confirmed: precise list of service providers and data hosting locations.]

Retention of information

We keep your personal information for as long as necessary for the purposes for which it was collected, or as long as required by law. When it is no longer needed, we destroy or anonymize it. [To be confirmed: specific retention periods by type of information.]

Security

We take reasonable physical, administrative and technological security measures to protect your personal information against loss, theft, and unauthorized access, disclosure or use. No method of transmission or storage is, however, completely secure.

Your rights

In accordance with applicable law, you may:

• Request access to the information we hold about you;
• Request the correction of inaccurate or incomplete information;
• Withdraw your consent;
• Request the deletion of your information, where applicable.

Cookies and similar technologies

Our website may use cookies and similar technologies to ensure it works properly, remember your preferences, measure audience and, where applicable, for marketing purposes. You can generally manage cookies in your browser settings. [To be confirmed: implementation of a cookie consent management tool.]

Person responsible for the protection of personal information

For any question about this policy or to exercise your rights, you can contact the person responsible for the protection of personal information at Foot Vibe:

[To be confirmed: name of the person responsible for the protection of personal information]

Email: info@footvibe.ca · Phone: 514-645-1404

Address: 250-11451 Ste-Catherine St. E., Montréal QC H1B 5W7

We will respond to your request within the timeframes provided by law.